WebFX: New York City SEO Services

WebFX is headquartered in Harrisburg, Pennsylvania (1705 N Front St), not in New York City. The company’s NYC presence is a satellite office at 600 Third Avenue, one of more than two dozen locations WebFX lists across the U.S., Canada, the UK and South Africa. Anyone comparing WebFX to a New York-based agency should start with that distinction: the account strategy, leadership and largest share of staff sit in Pennsylvania, and New York is a service and meeting location layered on top of that.

The company’s origin predates most of its competitors in the digital marketing space. Bill Craig and Karie Shearer (now Karie Shearer Craig) started the business in 1996, while Craig was a student, building it out of a dorm room in Naugle Hall at Shippensburg University. The venture began as a web design shop, called Craig Webpage Design in its earliest form, at a time when a “website” was typically a single page. It rebranded to WebpageFX in 2002 as the business expanded into search engine optimization and broader digital marketing. That name held for roughly 16 years until the company shortened it back to WebFX in 2018, the name it has used since.

Scale and reach

WebFX is a large agency by industry standards, though the exact headcount depends on which source is cited. The company’s own marketing describes “750 experts,” while third-party employer databases such as ZoomInfo place the range closer to 500 to 1,000 employees; some more recent data aggregators put the global figure nearer 1,200 once contractors and international staff are included. All of these point to the same broad conclusion: WebFX operates at a scale well beyond a boutique or regional shop.

Metric	Figure	Source type
Headquarters	Harrisburg, PA	Company address
Office locations	25+ (satellite, regional hub and international)	Company site
Staff size	500 to 1,000+ (varies by source)	ZoomInfo / company site
Clutch rating	4.9 out of 5, ~450 reviews	Clutch.co

WebFX also publishes a set of large aggregate performance figures on its own site: more than $10 billion in client revenue generated over the past five years, more than 24 million leads delivered for clients, and more than 1.3 million page-one Google rankings achieved for clients. These are self-reported company statistics, not numbers audited or published by an independent third party, and should be read that way. They describe cumulative totals across WebFX’s full client base over years of work, not results any single client should expect to replicate.

Reviews, and a caution on rankings

WebFX’s Clutch profile shows an average rating around 4.9 out of 5 from roughly 450 verified reviews, a large sample by industry standards. WebFX’s own marketing has at times promoted itself as holding a “#1” position on Clutch and G2 review platforms. Rankings on both platforms are calculated dynamically and segmented by service category and location, so a “#1” placement in one filtered view does not mean WebFX holds a fixed, permanent top spot across the platforms generally. Prospective clients checking either platform should pull the live, filtered ranking themselves rather than relying on a static claim.

For a New York City business evaluating WebFX, the practical takeaway is that the account will run through a Pennsylvania-headquartered agency with a large, geographically distributed staff and a New York meeting location, rather than through a New York-founded or New York-based firm.